Shipping Policy

 

1. Processing Time

• Orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Timeframes

• Standard Shipping: Estimated delivery in 2-4 business days.
• Express Shipping: Estimated delivery in 1-2 business days.

3. Shipping Rates

• Free shipping on orders over $70.
• Flat-rate shipping for domestic orders.
• Shipping fees calculated at checkout based on location and order weight.

4. Order Tracking

• A tracking number is provided via email once the order ships.
• Customers can track orders through UPS.

5. Shipping Restrictions

• Some products may not be eligible for shipping due to state laws.
• No shipping to P.O. boxes, APO/FPO addresses, or restricted regions.

6. Handling & Packaging

• All orders are carefully packed to prevent damage during transit.
  

7. Lost, Stolen, or Damaged Items

• If an order is lost or damaged in transit, contact Customer Support within 2 days.
• Claims for stolen packages must be filed with the shipping carrier.

8. Returns & Exchanges

• Customers must make contact in 3 days of purchase for a full refund. 
• Contact: swiftguardsolutions@gmail.com.
  
• Shipping costs for returns may be covered by the customer unless the item is defective.